About this pro
Michael B.Jul 14, 2018Verified
Was able to secure a property manager within a week.Apr 23, 2018Verified
This review it well overdue. I waited several months after the contract was signed to see if the quality of service would change. And let me tell you Kelly and her team is unbelievable. I’ve been through several Management companies and by far this experience is the best. Kelly explains everything in advance no hidden fees, very prompt in response time, never pushy, she goes above and beyond to get the job done. I’m looking forward to the years to come. Thank you so much!!!Apr 16, 2018VerifiedKelly S.'s reply
Thank you so much for the wonderful review. We try very hard to deliver a service that is above and beyond what is expected. So glad we delivered!
Very professional, knowledgeable and the price is a bargain for the service you receive. Highly recommend. They know what they are doing.Feb 1, 2018Verified
- They are very motivated to have your home occupied at all times. - Straight... to the point. - Honest. - Experienced.May 27, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We do have standard pricing but very frequently we offer special rates and always take into consideration special circumstances that might require our flexibility in pricing.
- What is your typical process for working with a new customer?I believe it is very important to be transparent. I don't portray Encore Properties to be a huge company. I am honest and up front with all of our clients. I want them to understand the process and exactly with we offer with our services.
- What education and/or training do you have that relates to your work?All of the Staff at Encore Properties have their NC Real Estate License. Most had additional Management training.