Red Feather Ltd

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Plumbing relocation

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Introduction: Our attention to detail and customer service is second to none. We strive to ensure our customers will be completely satisfied with our work. We understand that our customers chose us over our competitors. We rely on their referrals and repeat business. We have a reputation as being professional and problem solvers. We truly enjoy the process of working with our customers to achieve their vision. Each project is unique. Remodeling comes with unforeseen issues. For example, the wrong size tub enclosure becomes a challenge but due to our experience, we found a way to make it work in the space. It is very rewarding to help our clients through the process by making suggestions and finding solutions.

Overview

4 employees

10 years in business

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The pricing for installing tile can vary depending on the size and how many cuts the job has. We have standard pricing for installing vanities, sinks, cabinets, fixtures, etc. I always include the price of the materials to set the tile on i.e. backerboard and underlayment and the materials to adhere the tile within the install quote.
What is your typical process for working with a new customer?
We set up a time to meet at the work site to gather information then take it to our office to work up a very detailed estimate. We understand that our customers have a budget and if one of the items on our estimate is optional they can remove it and stay within their budget.
What education and/or training do you have that relates to your work?
I have been in the tile/stone field for 30 years. I worked for many companies and myself in Las Vegas, NV before moving to Colorado. The standards in Nevada are very high and I brought those standards with me. I did a lot of custom homes and commercial spaces. I am an expert at floating/building any size floor that needs a drain. I had a reputation for being the guy they brought in to ensure the layout was correct or to fix poorly laid out jobs.