FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I base my prices upon the number of bedrooms, bathrooms, and square footage. Discounts are applied based upon the frequency of recurring appointments. On the business website, I have a checklist for house cleaning so you know exactly what you are paying for.
- What is your typical process for working with a new customer?
Generally I come out to the home to give the client an opportunity of meeting me in person before deciding whether or not to hire me as well as to set a final price. On the first day of our meeting, I will bring along a business portfolio that gives a quick run down on the general procedures with an attached cleaning checklist.
- What education and/or training do you have that relates to your work?
I have taken many university courses in regards to business and accounting. Also, with over 9 years now in the business, I am experienced in customer relations and quality cleaning.