FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the area, the condition of the floors, and the type of service needed. We provide free, no-obligation estimates and believe in transparent pricing with no hidden fees. We offer competitive rates for one-time services as well as discounted pricing for recurring maintenance plans. Every project is customized to ensure you receive the best value while maintaining the highest quality of service.
- What is your typical process for working with a new customer?
Our process starts with a conversation to understand your flooring needs and schedule a convenient time to assess the space. We provide a free, no-obligation estimate based on the size, condition, and type of flooring. Once you approve the estimate, we schedule the service at a time that works best for your business to minimize disruption. We complete the job using professional equipment and proven techniques, then perform a final walkthrough to ensure you're completely satisfied with the results. If you're interested in ongoing floor care, we can also create a customized maintenance plan to keep your floors looking their best year-round.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on training and working with professional floor care equipment, products, and industry best practices. We've developed the skills to properly strip and wax floors, extract carpets, clean and maintain a variety of commercial flooring surfaces, and use the right techniques for each job. We stay up to date on the latest cleaning methods and products to ensure we deliver safe, effective, and long-lasting results. Our focus is on quality workmanship, attention to detail, and providing reliable service that businesses can count on.