FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every estimate is free, and we walk you through the numbers in person before any work starts — no surprise charges. If you're filing an insurance claim, we work directly with your adjuster and help make sure the scope is fair
- What is your typical process for working with a new customer?
We start with a free inspection to assess the damage or project scope, then walk you through exactly what we're seeing and what it'll take to fix it. From there you get a clear, written estimate — no pressure. Once you're ready, we schedule the work, keep you updated throughout, and do a final walkthrough with you before we call it done.
- What education and/or training do you have that relates to your work?
Our team holds commercial roofing certifications along with manufacturer/supplier certifications, so installs stay compliant with warranty requirements. Everyone on our crew brings real hands-on experience across residential, commercial, and storm restoration work.