Q. Describe the most common types of jobs you do for your clients.
A. HVACR Repair (Air Conditioning, Furnaces, Ductwork, Thermostats). Custom fabricated ductwork. Commercial Zoned HVAC System. Geothermal system repair. Furnaces repair. Manufactured home HVAC installation and ductwork. Maintenance plans for residential and commercial customers. Walk-in cooler & freezer repair. Ice-machine repair.
Q. Describe three recent jobs you've completed.
A. Heat Pump Installations, Ductwork, New Construction HVAC Installations, Custom fabricated ductworl. Commercial Zoned HVAC System. Geothermal system repair. Furnaces repair. Manufactured home HVAC installation and ductwork. Maintenance plans for residential and commercial customers. Walk-in cooler & freezer repair. Ice-machine repair.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure the company you are dealing with is licensed, bonded, and insured! Alabama requires every company that repairs or installs HVAC equipment be licensed by the State Board of Heating, Ventilation, Air-Conditioning, & Refrigeration Contractors. In order to have state certification, any company must be bonded to insure work is completed if any money is received up front. Liability insurance safeguards the contractor and homeowner in the event any property is damaged.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. To clean my condenser and evaporator coils yearly. To replace my filter monthly. How my HVAC system functions and operates.
Q. What questions should a consumer ask to hire the right service professional?
A. 1) Are you state licensed?
2) Are you bonded?
3) Are you insured?
4) Do you have any references available to contact or see the work you have done for them?
Q. What important information should buyers have thought through before seeking you out?
A. 1) What type of service do they need?
2) Is the reason my HVAC unit not working is because my breaker is off?
Q. Why does your work stand out from others who do what you do?
A. We strive to get the job done and make our customers happy! We fix what other can't - Geothermal, Mobile Home Furnaces and Electrical problems.
Q. What do you like most about your job?
A. Meeting new customers.
Q. What questions do customers most commonly ask you? What's your answer?
A. How long does a HVAC unit last? Our answer is: It depends on how you service and keep the unit maintained. A range of 10-15 years if normal, but some units have lasted twice as long as that norm when maintained properly.
Q. What do you wish customers knew about you or your profession?
A. Our technicians take pride in performing a professional repair that requires no call-backs.
Q. How did you decide to get in your line of work?
A. The demand and interest in the field of mechanical refrigeration and electrical controls.
Q. Tell us about a recent job you did that you are particularly proud of.
A. A Maytag 15 SEER R410a 2-stage split heat pump that provided our customers with a 12 year parts and replacement warranty.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Our state licensing board requires the owner/contractor to take 4 credit hours every year to renew our licenses. We usually take more to better ourselves.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Variable speed compressors or inverter-drive technology. We are iQ Drive certified for this technology for the Maytag units we install that contain this technology.
Q. What are you currently working on improving?
A. Expanding our workforce and providing other services.
Q. Write your own question and answer it.
A. When do you change your filters? Every month.