FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While we are able to price some things up front, for most jobs, we need a chance to see what we're up against. Sometimes just seeing the pictures you send is good enough, but there's no substitute for an on-site estimate for a bigger job. Don't worry. We don't charge for estimates!
- What is your typical process for working with a new customer?
We are very willing to text back and forth if you're comfortable with that. After getting some initial details, we generally schedule the onsite estimate and then get back to you with hard numbers within a few days. For most jobs, we can have you scheduled pretty soon after you accept our estimate.
- What education and/or training do you have that relates to your work?
I've been "handy" most of my life, but I think the thing that sets us apart is my ability to find men who are much better than I am at these tasks. That's the kind of guy I like to hire, and that's the reason you're going to be happy with our work. I've got fantastic techs!