Smith Bros. Plumbing
Top Pro
Licensed
Licensed
Contact for price
Pipe issues
Responds within a day
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re licensed, insured professionals who specialize in fast, clean, and reliable plumbing service.
We communicate clearly, respect your home, and give upfront pricing so you know exactly what to expect. Most of our work comes from repeat customers and referrals because we fix problems correctly—not temporarily.
Overview
Current Top Pro
Hired 12 times
Serves Bentonville, AR
Background checked
License verified
7 employees
4 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Credentials
License verified
Plumber – Master
License state: AR
Background checked
Passed by Aaryn Smith on Dec 21, 2025.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
103 reviews
5
98%
4
0%
3
1%
2
1%
1
0%
Read reviews that mention:
Haley C.
Mar 3, 2026
From Google
Elliot and Mike came to our house when one of our gas lines sprung a leak. They were extremely polite and helpful. They spent time making sure we understood all of our options and finished the repairs we needed in an extremely efficient and timely manner. Smith Bros. Plumbing will definitely be our first call for all our plumbing needs in Northwest Arkansas, and we will be specifically asking for Elliot and Mike!
Katherine G.
Mar 4, 2026
From Google
Showed up promptly, we have used them several times for flooding/backup issues. This visit they were able to use their camera to help me figure out the actual issue and came up with a solution to fix it!
Cmo 3.
Mar 3, 2026
From Google
Showed up early for a 10am. Genuine and straight forward. They made a complicated and frustrating experience from a different plumbing company quick and easy. Pricing is more than reasonable. The two gentlemen that helped me were Zack and David. Now My new plumbing service. Trust goes a long way. Well done men.
Smith Bros. Plumbing's reply
Thank you so much for the thoughtful review! We’re glad Zack and David were able to turn a frustrating situation into a smooth experience during your replace union and shut off service in Fayetteville. Showing up early, being straightforward, and delivering fair pricing are all things we take pride in.
We truly appreciate your trust and are honored to be your new go-to plumbing service. Thank you for choosing Smith Bros—we’re here whenever you need us!
Joseph W.
Mar 3, 2026
From Google
Zack and David of Smith Bro. Plumbing did a great job fixing a broken house pipe for me very quickly. Completely professional and knowledgeable. A++++++++++++ service and highly recommended!
Smith Bros. Plumbing's reply
Thank you so much for the fantastic review! We’re glad Zack and David provided quick, professional, and knowledgeable service while handling your hydrant replacement in Cave Springs. We truly appreciate your recommendation and your trust in Smith Bros Plumbing!
Shelton G.
Apr 21, 2026
Hired on Thumbtack
I haven't hired this professional, I assume their work is good. That being said, customer service is average. I left a message with what I wanted to get done and I get back a message asking how they can help... That tells me they didn't read what I needed and instead expected me to explain it a second time. If that wasn't enough they also text the same thing. Now they want me to tell them a third time what I needed done. Then they called we are now at 4 contact attempts. I assume the messages and text are automated but it makes me feel like they do not care.
They also can't tell me how much something cost. I contacted 5 plumbing companies and 3 of them were able to provide clear pricing and let me know what extras to expect should they encounter issues. This company wouldn't provide an numbers without driving out to look at it. This feels like a pressure sales tactic hoping you can get onsite and up sale the work being done.
I don't mind them coming by, being as there is no charge, but sure feels like a waste of time for both them and me. We could easily do a video call, pictures or a screen and video sharing meeting via Teams, Meet, Zoom but that wasn't good enough for them.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair