FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
On site I charge $50 an hour. For any other repair I calculate it by how much the part cost and $75 for reseting computers.
- What is your typical process for working with a new customer?
I get your name and number. I will ask for your address if I go by your home. Then we set a time and date.
- What education and/or training do you have that relates to your work?
3 years of Computer repair experience. I am working on getting the Comptia A + certification by the end of summer. I also work at the Columbia Christian School as the IT Coordinator.