- What should the customer know about your pricing (e.g., discounts, fees)?
Cup & Quill offers a range of coaching and cost per/word packages that can be custom-tailored to suit a client's needs and objectives. Our prices align with industry standards. However, Cup & Quill is not competing with editors offering the lowest rates; we're competing with the best providers of services we offer. Our rates align with our mission, which is to deliver outstanding service through highly credentialed staff in honorable ways. Our model (including the rates) reflects our belief that the best businesses are built around a commitment to engaging with clients as human beings, first and foremost, and not just word counts with dollar amounts assigned to them. Finally, no dollar amount will ever be high enough to convince us to help students cheat by writing essays for them. We adhere to the highest standards of academic integrity. We do not serve clients seeking help to engage in unethical practices under any circumstances.
- What is your typical process for working with a new customer?
I schedule a free consultation with a client to clarify their goals and objectives and suggest the services that best fit their needs. If a client wishes to move forward, I send a proposal and an invoice. A 50 percent deposit is required to put the project in the queue and I match the project to the editor who is the best fit. The client sends the manuscript via email attached as an MS Word document.
- What education and/or training do you have that relates to your work?
Cup & Quill's Senior Editors give clients' work a professor's touch. All have PhDs or are nearing completion of them, and years of experience as scholars, writers. and teachers.