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Move out cleaning
Window cleaning (interior),
Pets in home
I paid a premium for a deep cleaning $200 for 3 hours and an extra $35 per hour. She only stayed 3 hours but took money for 4 claiming that there was a lot of dog hair (which I told her upfront was the reason I was hiring her) and tubs took extra time, which I assumed was part of a “ deep cleaning” and why I was willing to pay a premium. When I got to the house there were windowsills that hadn’t been touched, furniture not moved or cleaned under. Kitchen cabinets not wiped down, base cabinets had visible cob webs. After I texted that I was not pleased I have received no further response.Aug 22, 2019Verified
I needed someone pretty fast and Natasha responded right away! My house needed a deep clean.. dusting ceiling fans and blinds, a good wipe down, and thorough mop on the hardwood floors were the main things. She went above and beyond, leaving the house smelling so clean using essential oils. Everything looked neat and tidy. Job well done!May 16, 2019Verified
Natasha was great! She responded immediately to my inquiry on Thumbtack and was very flexible in working around my schedule. She showed up promptly and did a great job. I have already made arrangements to have her come back every two weeks. It feels SO good to have a clean house!Jun 9, 2019Verified
I had to hire a second person to re-clean. The 2nd person got the spots off the floor, cleaned the stains off the toilet, got the dust off the globes in the bathroom, made the house smell nice. I will give Natasha credit for cleaning the ceiling fans, although she left the bugs in the globe. I hate giving a bad review but this was sad as I requested a “deep clean”. Natasha even pointed out the black spots on the floor and the remaining stains in the toilet. Very disappointed.Apr 10, 2019Verified
There work was very good. They were in time and ready to get started with the big task that I had for them. They were very professional and courtise. I couldnt believe how everything looked when they got done. It was amazing! I would recommend them to anyone if they are in need of a very good and expensive company to clean there house or office. The cleaning products that they use leave a very nice shine and smell in every room.Jan 18, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?Listed price is subject to level of dirtiness, animals, ect.
- What is your typical process for working with a new customer?I like to go over an estimate with a new client and go over a list of typical duties for the specific type of clean that they want and decide what will be done for their cleaning and then give a set price.
- What education and/or training do you have that relates to your work?10 years of past house cleaning.