FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent pricing, ensuring our clients are fully informed before any work begins. To provide added value, we offer the Anderson Club Membership, which includes: - 2 Free System Tune-Ups Or Maintenance Checks (Fall & Spring) - Discounted Service Fee Of $49 - 10% Off Of Parts And Services - Priority booking times - No additional weekend fees or after-hours services Please visit our Anderson Club Membership page for more details on our membership benefits.
- What is your typical process for working with a new customer?
Our approach begins with a comprehensive consultation to understand your specific heating and cooling requirements. Our experienced technicians assess your current system and discuss potential solutions tailored to your needs. We prioritize clear communication, ensuring you are informed throughout the entire process.
- What education and/or training do you have that relates to your work?
Our team of experts are comprised of licensed, insured, and bonded professionals with extensive training in HVAC systems. We emphasize continuous education, ensuring our technicians stay updated with the latest industry advancements and best practices. This commitment guarantees top-quality service for our clients.