The Vibe Catering
Top Pro
Responds within a day
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Current Top Pro
Hired 6 times
Serves Buckeye, AZ
Background checked
2 employees
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Venmo, and Zelle.
Customers rated this pro highly for work quality, value, and professionalism.
5 reviews
5
80%
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20%
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Jul 25, 2026
Hired on Thumbtack
Details: Outdoor event • Lunch • Cocktail hour or hors d'oeuvres • American - casual • Barbecue • Buffet • No, drop off only • Outdoor venue • No kitchen • 125 - 149 guests • Standard (basic ingredients)
May 28, 2026
Sep 13, 2026
Hired on Thumbtack
Details: Funeral • Lunch • Non-alcoholic drinks • Mexican or Latin American • Buffet • I'm flexible • Conference or convention center • No kitchen • 70 - 79 guests • Standard (basic ingredients)
2 weeks ago
Hired on Thumbtack
The photos shown are of ALL the food that was provided for our nearly $1,300 catered event. When the food arrived, we were shocked by the quantity and presentation. There was nowhere near enough food to feed our guests, and we actually had to leave 30 minutes before the shower to purchase additional food ourselves at Costco just to make sure everyone would have something to eat. Having to scramble for food immediately before such an important event was incredibly stressful and unacceptable.
What makes this experience even more disappointing is that all of the desserts provided were from Costco, and we know this because we had to go to Costco ourselves at the last minute to buy additional food before our guests arrived. Nothing appeared to have been made in-house. Based on the quantity and types of food shown in the photos, we estimate the total value of the food provided to be closer to $300, making the nearly $1,300 bill extremely difficult to justify. We feel we were overcharged by approximately $1,000 for what was actually delivered.
There were also multiple discrepancies between what was listed on our invoice and what we received. The charcuterie board was extremely small and was supposed to include assorted cheeses, yet there was no cheese. Only 16 full caprese skewers were provided, which we had to cut in half ourselves to stretch the portions. The sandwiches were poorly cut, and many were mushy. Overall, the quantity, quality, and presentation fell far short of what we expected from a professional catering company charging this amount.
We were also charged $150 for delivery and buffet setup, yet we provided our own serving dishes and had already set up and decorated the buffet area ourselves. The helper primarily plated the limited food that was delivered onto our dishes. Given the amount charged for this service, we were disappointed with what was actually provided.
We contacted the company immediately to address the problems and give them an opportunity to make things right. We raised our concerns about the insufficient food, the discrepancies between the invoice and what was delivered, and the overall quality of the catering. We also requested receipts to substantiate the charges, but those receipts were never provided.
Rather than adequately addressing our concerns, we received explanations for why things had gone wrong. The caterer did acknowledge in writing that there were shortcomings with the event, but ultimately offered only a $350 refund. After attempting to resolve the matter directly with the company without receiving the documentation or satisfactory resolution we requested, we were left with little choice but to dispute the charge with our credit card company.
After we initiated the credit card dispute, the caterer chose to stop communicating with us altogether rather than continue working toward a resolution. This was especially disappointing because we had contacted the company right away and attempted to address the issues directly before resorting to a dispute.
This was my daughter’s baby shower, a special occasion that should have been enjoyable and stress-free. Instead, we were left scrambling to purchase additional food at the last minute because the catering order was nowhere near sufficient for our guests. We paid nearly $1,300 expecting professional service, an appropriate quantity of food, quality ingredients, and the services we were promised.
Based on our experience, the insufficient food, the missing receipts, the discrepancies with the invoice, and the company’s decision to stop communicating after we disputed the charge, I would not recommend The Vibe Catering. I hope others carefully consider these concerns before trusting this company with an important event.
Details: Bridal or baby shower • Lunch • American - casual • Buffet • I'm flexible • Home • Yes, full kitchen • 20 - 29 guests • I'm flexible
Jun 9, 2026
Alice Riding