FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We normally offer a flat rate fee. All work is digitally documented along with a guarantee. We always offer a "No Fix, No Fee" policy.
- What is your typical process for working with a new customer?
The typical process is to meet the customer by phone, and get a general understanding for what is needed so we can align to offer best solution(s) at an more than fair price.
- What education and/or training do you have that relates to your work?
Over 30 years in the IT Industry. Over 15 years experience in virtual and virtualizing environments 20 Years as a professional Consultant Laptop, Desktop and Server Hardware replacement and repair Offering new, used and refurbished laptops, desktops and servers