FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most garage doors work in a similar fashion, but not all garage doors are created equal. My routine is to do a thorough inspection on all of the common failure points of your garage door and give you multiple options tailored to you. Multiple options equals a fit for everyone. My recommendation is to schedule a service visit to be given the most accurate price. I also do a law enforcement and military discount!
- What is your typical process for working with a new customer?
We want to educate you as much as possible on your door systems current condition. Something broke and its usually due to age in most cases. We inspect every aspect of the garage door and opener.
- What education and/or training do you have that relates to your work?
I worked for a company and just the way they treated customers was like they where doing it for the money and not to educate the customers. So I quit there and started my own company that way I could educate them about their door and not charge him an arm and a leg for simple repairs.