FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, honest pricing with no hidden fees. You’ll get a clear estimate before any work begins. Discounts are available for seniors, veterans, and repeat customers. Our goal is to provide fair, competitive rates while delivering top-quality service every time.
- What is your typical process for working with a new customer?
When you reach out, we start by listening to your needs and answering your questions. Next, we schedule a convenient time to assess your project—either in person or virtually. You’ll receive a clear estimate up front, and once you approve, we handle the work from start to finish. We keep you updated along the way, and your satisfaction is always our top priority.
- What education and/or training do you have that relates to your work?
Our technicians have over 20 years of experience in home improvement, project management, and customer service. Our team is trained, insured, and background-checked, with ongoing training to stay current on the best techniques and safety practices. We take pride in delivering quality work you can rely on.