FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are competitive! Also, we are highly trained, lots of experience, and you can know you are getting top of the line workmanship. There are no hidden fees! As long as the scope of work provided is accurate, our quote is what we invoice. We offer 10% discounts to all veterans, always. Thank you for your service.
- What is your typical process for working with a new customer?
We try to be thoughtful of all of our customers time. We can respond via text, email, phone calls or in person. Its up to them. We don't use high pressure sales techniques. We have also informed customers after reviewing their service request and their property when the service requested is not needed. Yes we have lost a sale to being honest.
- What education and/or training do you have that relates to your work?
Our technicians have decades of experience with our services. We know what we are doing. We are an honest business and our goal is to help our customers, not just get a sale.