If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Benjamin Franklin Plumbing® focuses on two things to be a great plumbing company: quality plumbing work and amazing customer service. We equip our plumbers with the knowledge they need to do the job right the first time. Our team receives some of the best training in the industry and is always focused on going above and beyond for each customer.
Whether you need complex plumbing work or routine plumbing maintenance, we’re ready to help!
Overview
Hired 6 times
Serves Kingman, AZ
Background checked
20 employees
26 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Daryl S.
Feb 27, 2026
•
Hired on Thumbtack
Overpriced estimate for the work that needed to be performed. What a waste of time.job would take about 20 minutes to do. If I had the tools myself, it would be so easy yet a plumber wants to price gauge you.
Details: No, repair is not urgent • Leaking (problem area known) • House
Plumbing Drain Repair
Mark D.
Aug 5, 2020
•
From Google
Travis was very professional and informative. He drained , flushed, and inspected our water heater. He also inspected our entire home water system. I explained about not using our water softener due to salt being used and he showed and explained about their new system that does not use salt. I plan to get that in the future. Very happy with their service.
Benjamin Franklin Plumbing of Mohave's reply
This makes our day, Mark! Thank you so much for sharing and recommending Travis. He will be happy to get you set up with with these things anytime! We appreciate our homeowners!
Jim S.
Aug 9, 2020
•
From Google
Showed up quickly on a weekend, gave up front pricing, friendly, and professional. I have always had good experiences with this company. Job was done quickly and cleaned up when he was done. Really appreciated the good work at a reasonable price.
Benjamin Franklin Plumbing of Mohave's reply
Wonderful to hear, Jim! We are always available weekday or weekend for our homeowners! We are glad the job was done timely and you guys can relax and enjoy some cool air! Thank you for being A loyal customer!
Jenell C.
Aug 12, 2020
•
From Google
water heater flush and inspection of all water pipe in house
Benjamin Franklin Plumbing of Mohave's reply
Thank you for the 5 stars! We are happy to be of service. Have A great rest of the summer and we are here for you if anything comes up!
Candida H.
Sep 11, 2020
•
From Google
Joshua was here on time, courteous and helpful! Ive been doing business with this company for two years and will continue.
Benjamin Franklin Plumbing of Mohave's reply
Thank you, Candida! We love hearing feedback like this!!! Thank you for being A loyal customer with us😊
Credentials
Background Check
Larry Thornton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.
What is your typical process for working with a new customer?
Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.
What education and/or training do you have that relates to your work?
Work with a Team of Plumbers You Can Trust
Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on!
-Skilled Professionals-
Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner.
-Friendly & Courteous-
Respecting our customers is one of our core values. We will treat you and your home with consideration.
-Clean-
Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave.
-Drug-Tested-
Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws.
At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.
