FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free service call: Whether it's routine maintenance or addressing an unexpected issue, we're here to provide expert assistance without the added cost of a service call fee. Experience hassle-free service and let us take care of your HVAC and appliance needs with our complimentary service call offer. 15% off labor for regular customers. Customers who hire us more than one time for repairs or installations, receive this discount (not after diagnostic services). $25 off for new clients/veterans/seniors : Experience our commitment to quality and savings as we address your HVAC and appliance needs promptly and affordably. Let us show you why our service is the right choice for you.
- What is your typical process for working with a new customer?
To schedule an appointment with a new customer we ask for the customer's service address, email, phone number, and full name. After a diagnostic of a system or a free estimation service, we provide customers with our estimates (usually within the same day).
- What education and/or training do you have that relates to your work?
All our technicians are certified and licensed.