- What should the customer know about your pricing (e.g., discounts, fees)?
Flat Hourly rate with no hidden fees or up charges on parts and material. Pay for our time, and nothing else.
- What is your typical process for working with a new customer?
First a walk through to get a understanding of the situation, what the customer wants and a better idea of time it will take to achieve customers goals, provide estimate of time and cost, book a scheduled appointment for the job
- What education and/or training do you have that relates to your work?
In field real life experience over the past 12 years in the trade working my way up from the trenches to the print table.