FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a upfront pricing company and will explain details with you and family from step A to Z . We are average in cost when compared to bigger companies with same quality and service without higher cost . We offer 10 percent off to Veterans , First Responders and their family members .
- What is your typical process for working with a new customer?
All of our technicians have over at least min requirements of 3 years experience , with background checks and go thru extreme courses of customer service , we troubleshoot problem or problems write a min on 3 different options and sit with each customer and family to explain options and process for each option
- What education and/or training do you have that relates to your work?
We have training in the following: 1) leak detection 2) sewer locations 3) shoring 4) street digs 5) all diagnostics in plumbing and sewer including pumps 6) numerous certifications to use specific plumbing parts and material