What should the customer know about your pricing (e.g., discounts, fees)?
One price for great service..
What is your typical process for working with a new customer?
They would go to this web page we provide and enter the ID number which we provide
What education and/or training do you have that relates to your work?
Yes, We are always in contact with Symantec. Mcafee, Trend Micro and Microsoft on the latest trends that could involve making and OS run better or getting rid of a Virus
How did you get started doing this type of work?
I found a facination with computers back in 1982 and have been learning new things since
What types of customers have you worked with?
Adware Spyware & Maleware removal
What advice would you give a customer looking to hire a provider in your area of work?
Make sure that you can bring your system to a store. If you hire a home service make sure they are Licensed and Insured in their state