FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fully transparent. Your quote is based on your home’s size, condition, and the type of service you need. We have instant estimates through our smart assistant and instant pricing if you call. Discounts: • Recurring clients (weekly, bi-weekly, monthly) receive a reduced rate vs one-time cleans. • New recurring clients get 50% off their initial deep clean. • Referrals — Send a friend and get $50 off your next clean.
- What is your typical process for working with a new customer?
Customer reaches out We gather basic details (sq ft, bathrooms, condition) We provide a quote and schedule First visit is typically a deep clean if needed We transition into a recurring maintenance plan if requested
- What education and/or training do you have that relates to your work?
Our team is built on professional cleaning experience and a commitment to continuous improvement. • Professional cleaning backgrounds with hands-on industry experience • Trained on meticulous, checklist-driven processes to ensure consistency on every visit • Continuously investing in and training with updated, professional-grade equipment • Ongoing education in best practices, products, and techniques to deliver a premium result every time