FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Grazing Dog Pools, our pricing is as clear as a freshly skimmed pool! Most of our plans charge a flat monthly fee for full-service weekly maintenance, covering chemical balancing, skimming, vacuuming, and equipment checks—tailored to your pool’s size and needs. There are no hidden fees, and our CPO-certified techs only use top-notch chemicals—because your pool deserves the best, whether you’re a dog lover or not!
- What is your typical process for working with a new customer?
At Grazing Dog Pools, we make onboarding new customers as smooth as a doggy paddle in a crystal-clear pool! Here’s our witty, tail-wagging process: 1. Sniff Around (Free Consultation): You reach out via Thumbtack or our site, and we schedule a quick chat or visit to scope out your pool. We’ll check its size, condition, and whether your pup’s been treating it like a giant water bowl. Expect a free, no-obligation quote tailored to your needs—weekly full-service or a one-time cleanup. 2. Paws & Plan: Once you give us the green light, we’ll craft a custom plan. Want us to handle everything from skimming to equipment checks? Done. Just need chemicals balanced? We’ve got you. We’ll confirm your schedule (weekly or as needed) and answer any questions—yes, even about that time your dog “christened” the deep end. 3. First Dip (Initial Visit): Our CPO-certified techs roll up with premium gear and chemicals. We’ll do a thorough assessment, balance the water, clean filters, and make your pool sparkle. For new clients, we often start with a deep clean to set the stage. You’ll get a rundown of what we did, plus tips to keep your pool pristine between visits. 4. Wag On (Ongoing Service): We show up like clockwork for weekly maintenance, keeping your pool party-ready. You’ll get updates after each visit, and we’re always a bark away for questions or tweaks. If Fido’s shedding like crazy, we’ll adjust to keep pet hair at bay. 5. Stay in Touch: We check in regularly to ensure you’re thrilled. Need a seasonal tweak or a pre-BBQ spruce-up? Just holler! Our 5-star Thumbtack reviews prove we’re all about keeping you and your pool happy.
- What education and/or training do you have that relates to your work?
At Grazing Dog Pools, we’re not just splashing around—we’re certified pros who know pools like dogs know fetch! Our team is packed with Certified Pool Operator (CPO) credentials from the National Swimming Pool Foundation, the gold standard in pool maintenance. This rigorous training covers water chemistry, filtration systems, equipment maintenance, and safety protocols, ensuring your pool stays crystal-clear and safe, even if your pup thinks it’s a giant water bowl. We also stay sharp with ongoing workshops on the latest pool tech and eco-friendly chemicals, so we’re always ahead of the curve. With years of hands-on experience taming everything from swampy backyards to luxury lagoons, we’ve got the know-how to handle any pool challenge. Plus, our 5-star Thumbtack reviews prove we bring brains and brawn to every job.