FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Can discuss anything extra . Fees and or recurring discounts
- What is your typical process for working with a new customer?
Discuss upfront what is expected from the host such as door codes gates , animals and who will be home and or away and check lists and how long the project will take .
- What education and/or training do you have that relates to your work?
I was trained on Vacasa’s four-step cleaning process, ensuring consistency across homes. Under the “Premium Clean” program, —such as heightened disinfection steps, high‑temperature laundering, and sanitizing high-touch surfaces with EPA‑approved disinfectants—all in line with CDC guidance . 2. Use of Cleaning Chemicals & Equipment Training includes proper handling and application of cleaning products, use of equipment like vacuums, mops, and specialized tools (e.g. for hot tubs). Vacasa ensures safe practices and environment