It’s free with no obligation to hire
Current Top Pro
Hired 268 times
11 years in business
(Mountain Time Zone - Arizona)
10:00 a.m. to 10:00 p.m.
Mon - Fri
6:00 p.m. to 10:00 p.m.
10:00 a.m. to 10:00 p.m.
Credit card, Cash, Venmo, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Benjamin, solved my ASUS Touchseen Computer problem excellently. I am so happy to get my computer repaired by him with reasonable cost. I was tired in getting my computer repaired in Kathmandu,Nepal and so sent to Phoneix, AZ. My daughter sent my computer to factory but she got answer that it would costs more than about $600. I decided to dump my computer instead of spending so high cost. By internet search, I found several repaired shops in Phoneix. Among them, I decided to send my computer to Flat Rate Computer Guy. He repaired by computer in $100 only. He did outstanding job for me and I am very satisfied from his service.May 10, 2016VerifiedFlat Rate Computer Guy's reply
Thank you for the review Jagat!
Ben worked on my Lenovo lap top and fixed my wifi connection problem, loaded Windows 10 and cleaned my computer, all for a very reasonable price. I would highly recommend Flat Rate Computer Guy and Ben for any computer problems and issues. As a side note, I was sitting in Best Buy with my lap top. It was going to be at least another hour before I got to the service counter. So I used my iPhone to do a quick search for nearby computer repair. I used Thumbtack and received an immediate reply from Ben, took my computer direct to him and got it back within 4 hours. Great Service!!Feb 29, 2016VerifiedFlat Rate Computer Guy's reply
Thank you for taking the time to write me a review Mike!
My fathers laptop was having some serious issues and I was looking everywhere for a local repair shop but all the reviews weren't so great.. I saw that Flat Rate Computer Guy had some amazing reviews and decided to give it a shot! When I showed up Ben was very professional and explained and showed me what the issue was right away! I was expecting to hear that the repair would be about a week but it was ready the next day! Overall very great service, inexpensive and great quality job :)Jun 22, 2016VerifiedFlat Rate Computer Guy's reply
I appreciate the review Pedro, thank you!
Had a fried mother board, possible bad power supply, on the antique computer my wife uses (so like life or death). Ben repaired the mother board by replacing several discrete components, determined the PS was good, and had it back to me in less than 24 hours. Without extra charge he removed some malware and tuned up the computer; it's working like new now. Oh and all for the very reasonable price he first quoted me.Thanks Ben!Jul 20, 2016VerifiedFlat Rate Computer Guy's reply
Thank you for the review Virgil!
Ben delivers a quick diagnosis and a speedy repair service - also built my girl a gaming computer - she loves her new speed and graphics ! Dropped off, picked up within 24 hours - amazing !Aug 8, 2015VerifiedFlat Rate Computer Guy's reply
Thank you for the review Karin!
- What should the customer know about your pricing (e.g., discounts, fees)?I charge a Flat Rate of $75 for labor. Repeat customers, students, and military(vets included) get $10 off. Parts are charged at cost, with no mark-up.
- What is your typical process for working with a new customer?Just come on by! Diagnostics are always free. A quick call or text letting me know when you're on your way is always appreciated! I work out of my home.
- What education and/or training do you have that relates to your work?All my certifications require me to renew them every 3 years. A huge part of the IT industry is keeping up with the latest and greatest.