Flat Rate Computer Guy
It’s free with no obligation to hire
Current Top Pro
Hired 281 times
12 years in business
Cash, Credit card, Paypal, Square cash app, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
A+ service and support. I would recommend Benjamin to anyone seeking a thorough and effective professional to deal with their computer issues. I needed a repair, which he diagnosed and repaired, but I was also interested in an upgrade to my system. He described multiple options, the benefits of one versus another for my purposes, and then procured and installed the hardware when I made my choice. Total satisfaction every step of the way. Plus, he's a vet.Jan 20, 2017VerifiedFlat Rate Computer Guy's reply
Thank you for the review Curt!
My Laptop could not find its operating system! I chose Ben to check it out. Inform me that my Hard Drive failed, plus my Laptop should be replaced, since it was many years old. Ben did not charge me for his time, to inspect it. If you need a computer or laptop repaired, maybe like myself having one built, Ben is your choice too! AJ GONZO GONZALESSep 18, 2016VerifiedFlat Rate Computer Guy's reply
Thank you for the review Arthur!
Had a fried mother board, possible bad power supply, on the antique computer my wife uses (so like life or death). Ben repaired the mother board by replacing several discrete components, determined the PS was good, and had it back to me in less than 24 hours. Without extra charge he removed some malware and tuned up the computer; it's working like new now. Oh and all for the very reasonable price he first quoted me.Thanks Ben!Jul 20, 2016VerifiedFlat Rate Computer Guy's reply
Thank you for the review Virgil!
My fathers laptop was having some serious issues and I was looking everywhere for a local repair shop but all the reviews weren't so great.. I saw that Flat Rate Computer Guy had some amazing reviews and decided to give it a shot! When I showed up Ben was very professional and explained and showed me what the issue was right away! I was expecting to hear that the repair would be about a week but it was ready the next day! Overall very great service, inexpensive and great quality job :)Jun 22, 2016VerifiedFlat Rate Computer Guy's reply
I appreciate the review Pedro, thank you!
I was unable to boot my computer and suspected it was my power supply. I checked Google to locate repair shops and happened on Thumbtack. What a stroke of luck. I received a quote from Ben within a couple of minutes for a flat rate of $75. What a deal! I dropped my computer off at his house, and within an hour he called with the problem. It was that my liquid cooling system had died. At my requiest, he overnighted an upgraded cooling system. I also decided to change my mail hard drive to an SSD. The next day the parts arrived and were installed, and he cloned my hard drive, all for $75. He also did not tack on any additional on the cost of the parts. I will always contact Ben on any future computer problems I might have. I could not recommend Ben more highly!May 30, 2016VerifiedFlat Rate Computer Guy's reply
I appreciate taking the time to write me a review Dick!
- What should the customer know about your pricing (e.g., discounts, fees)?I charge a Flat Rate of $75 for labor. Repeat customers, students, and military(vets included) get $10 off. Parts are charged at cost, with no mark-up.
- What is your typical process for working with a new customer?Just come on by! Diagnostics are always free. A quick call or text letting me know when you're on your way is always appreciated! I work out of my home.
- What education and/or training do you have that relates to your work?All my certifications require me to renew them every 3 years. A huge part of the IT industry is keeping up with the latest and greatest.