It’s free with no obligation to hire
Current Top Pro
Hired 267 times
11 years in business
(Mountain Time Zone - Arizona)
10:00 a.m. to 10:00 p.m.
Mon - Fri
6:00 p.m. to 10:00 p.m.
10:00 a.m. to 10:00 p.m.
Credit card, Cash, Venmo, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
I contacted Ben after I dropped my computer. He took my computer, listened to my explanation of what was going on and within a hour he callled and told me what the actual problem was. He said he had to order a part and passed that price on to me and as soon as the part came in he fixed my computer. I had a really good experience with Ben and I didn't feel like I was being taken advantage of. If I ever need a computer repair again I would call him again.Sep 22, 2015VerifiedFlat Rate Computer Guy's reply
Thank you for taking the time to leave me a review Andrea!
Benjamin did a good job on my computer. I would recommend him highly for your repairs.Jan 24, 2015VerifiedFlat Rate Computer Guy's reply
Thank you for the review Terry!
I was really glad to find someone willing to fix my super old computer. The price was definitely fair. It took a little longer than originally expected because Ben had to order parts but that wasn't a problem for me because I had another computer to use while mine was being repaired. I will use Ben again in the future and highly recommend him to others.Oct 25, 2014VerifiedFlat Rate Computer Guy's reply
Thank you for the review Cindy!
Mr. Beckwith was personable and very professional. His background and certifications are impeccable and his work on my computer was exceptional because of Mr. Beckwith's depth of experience. Flat Rate Computer Guy is now my "goto" guy for any indepth computer maintenance or repairsOct 30, 2014VerifiedFlat Rate Computer Guy's reply
Thank you for the review Jack!
I was unable to boot my computer and suspected it was my power supply. I checked Google to locate repair shops and happened on Thumbtack. What a stroke of luck. I received a quote from Ben within a couple of minutes for a flat rate of $75. What a deal! I dropped my computer off at his house, and within an hour he called with the problem. It was that my liquid cooling system had died. At my requiest, he overnighted an upgraded cooling system. I also decided to change my mail hard drive to an SSD. The next day the parts arrived and were installed, and he cloned my hard drive, all for $75. He also did not tack on any additional on the cost of the parts. I will always contact Ben on any future computer problems I might have. I could not recommend Ben more highly!May 30, 2016VerifiedFlat Rate Computer Guy's reply
I appreciate taking the time to write me a review Dick!
- What should the customer know about your pricing (e.g., discounts, fees)?I charge a Flat Rate of $75 for labor. Repeat customers, students, and military(vets included) get $10 off. Parts are charged at cost, with no mark-up.
- What is your typical process for working with a new customer?Just come on by! Diagnostics are always free. A quick call or text letting me know when you're on your way is always appreciated! I work out of my home.
- What education and/or training do you have that relates to your work?All my certifications require me to renew them every 3 years. A huge part of the IT industry is keeping up with the latest and greatest.