Flat Rate Computer Guy

316

hires

316

hires

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About

Flat Rate. Fast Service. Certified Expertise. Technology isn’t just my job—it’s my passion. I provide quick, affordable computer repair with a simple flat-rate pricing model and no hidden fees. You’ll get certified service you can trust, without the up sell!

Overview

Hired 316 times

Background checked

1 employee

17 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2021

2020

2019

2018

2017

2016

Projects and media

12 photos

Projects and media

12 photos

Services offered

Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Desktop or laptop

Desktop

Laptop

Reviews

Exceptional 5.0

208 reviews

5

97%

4

2%

3

1%

2

0%

1

0%

Customer photos

Showing 1-5 of 208 reviews

James G.

•

6 days ago

Hired on Thumbtack

Details: PC • Laptop • System error or blue screen • At the pro’s location

Computer Repair

Anna A.

•

Jan 30, 2025

Hired on Thumbtack

Couldn't have found a better repair guy. I haven't found another repair guy with his experience, technical range and versatility. He responded very fast, repaired very fast and didn't try to upsell me. I will definitely use his services for all my electronic needs that he offers.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Rick S.

•

Jun 8, 2020

Hired on Thumbtack

Ben is an A++ in my book; will continue to use Flat Rate Computer Guy for all our computer repair needs. He was fast, honest, and affordable. Great down to earth guy, straightforward with the process.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Mike W.

•

Feb 29, 2016

Hired on Thumbtack

Flat Rate Computer Guy's reply

Computer Repair

Pedro R.

•

Jun 21, 2016

Hired on Thumbtack

My fathers laptop was having some serious issues and I was looking everywhere for a local repair shop but all the reviews weren't so great.. I saw that Flat Rate Computer Guy had some amazing reviews and decided to give it a shot! When I showed up Ben was very professional and explained and showed me what the issue was right away! I was expecting to hear that the repair would be about a week but it was ready the next day! Overall very great service, inexpensive and great quality job :)

Flat Rate Computer Guy's reply

I appreciate the review Pedro, thank you!

Computer Repair

Credentials

Background Check

Benjamin Beckwith

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge a Flat Rate of $75 for labor. Repeat customers, students, and military(vets included) get $10 off. Parts are charged at cost, with no mark-up.
What is your typical process for working with a new customer?
Just come on by! Diagnostics are always free. A quick call or text letting me know when you're on your way is always appreciated! I work out of my home.
What education and/or training do you have that relates to your work?
All my certifications require me to renew them every 3 years. A huge part of the IT industry is keeping up with the latest and greatest.