FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Shamrock, we’re excited to offer seasonal specials designed to provide exceptional value to our customers. For only $69, you can have a fully equipped warehouse on wheels and a skilled technician come directly to your site for a comprehensive assessment. Oh, and also our comfort club members enjoy a 15% discount off our standard rates on all repairs! Don’t miss out on this opportunity to enhance your service experience!
- What is your typical process for working with a new customer?
Our customer service representatives will efficiently assist all our customers and dedicate extra time to help new customers understand any aspects or concerns they may have.
- What education and/or training do you have that relates to your work?
With over three decades of award-winning service in the HVAC and plumbing industry, we continuously invest in the education of our team and participate in industry best practices groups. This commitment allows us to serve our team and our customers at the highest level!