FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no surprise charges. Special discounts are available for first responders, veterans, and seniors. We also provide financing options and zero net cost upgrades on select services like SmartAC installation and water filtration systems.
- What is your typical process for working with a new customer?
We start with a detailed consultation and inspection, either in-person or virtually. Our technician will explain all findings clearly, offer tailored solutions, and walk the customer through pricing and scheduling. From there, we handle everything—from coordination to follow-up—to ensure a 5-star experience.
- What education and/or training do you have that relates to your work?
Our team consists of licensed, certified HVAC, Plumbing, Solar, & Electric professionals. We’re trained in advanced diagnostics, SmartAC technology, water quality testing, and energy-efficient solutions. All technicians complete ongoing education to stay ahead of industry standards and local codes.