HelpDesk Etc
Topic areas
Responds within a day
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
HelpDesk Etc provides dependable, straightforward technology support for individuals and small businesses. We understand that when technology stops working, you don’t want confusing explanations or unnecessary upselling; you want the problem solved.
With extensive professional IT experience, HDE247 can help troubleshoot computers, networks, Wi-Fi, printers, software, accounts, device setup, security concerns, and everyday technology problems. We also help businesses find practical ways to use modern technology and AI to save time and work more efficiently.
Customers choose HDE247 because we focus on:
- Experienced, professional tech support
- Patient, easy to understand explanations
- Practical solutions, not unnecessary services
- Responsive and reliable communication
- Support for both home users and small businesses
- A problem-solving approach focused on getting technology working again
Whether you need help with one frustrating computer problem or ongoing technology support for your business, HDE247 is here to make technology easier.
Technology should work for you; not the other way around.
Overview
Hired 6 times
Serves Tucson, AZ
Background checked
3 employees
21 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Computer & Device Support
Network & IT Infrastructure
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
6 reviews
5
100%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Leo M.
4 weeks ago
Hired on Thumbtack
Had a tech obstacle that’s off the beaten path and wasn’t able on my own to identify a “fix”. This job involved MRI imagery from an injury I had stored on CD Roms many years ago. The files were fine but had no software with which to open/view them. Quincy at first presumed I would give him the CDs when I insisted that I couldn’t let it go he quickly pivoted and arranged for us to meet up in person. When we did, he already had a plan, a fix, and was able to identify the software needed, get it, install it and within 15-20 minutes we were sitting there viewing the MRI images! Cannot thank him enough! A great solution. Quincy has my highest recommendation. Thank you brother!
Details: Personal • SD card • At the pro’s location • My home, venue, etc.
Data Recovery Service
Julia W.
2 weeks ago
Hired on Thumbtack
We purchased a refurbished desktop and even after having the data transferred for us, had quite a few questions. We also could not connect it to the printer. Quincey from HelpDesk Etc responded immediately to our inquiry. His quote was very reasonable and he was on time. Senior citizens can be easily intimidated by technology but Quincey was extremely patient and explained everything he was doing. He put us at easy right away. He made sure we knew we could call him if we had additional questions. We would definitely use his services again, and recommend him.
Printer and Copier Repair
Leroy M.
4 weeks ago
Hired on Thumbtack
Arrived on time, very personable, led me to a fix for my problem.
Details: At the pro’s location • My home, venue, etc.
Phone or Tablet Repair
Edgar W.
Aug 24, 2026
Fixed WiFi and explained everything not using technical words. Would use again for any computer, network or phone problems.
PAM B.
2 days ago
Hired on Thumbtack
I would just like to say that Quincy was very professional, responsive, knowledgeable, helpful, and accommodating. They gave me his rate. He tried to work on my equipment of online, he came back the next day to finish it in person and stuck through it and still only charged me the original quote. I’m so eternally grateful for them for doing such great job getting my equipment up and running and hanging in there with me while they figured it out I would highly recommend them clean, friendly, polite, kind, professional quality, work great company.
Details: My home, venue, etc.
Computer Repair
Credentials
Background Check
Quincey Hobbs