FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on equipment quality and labor time. We provide detailed quotes with no hidden fees. We also offer package pricing for complete security systems and periodic promotions on popular products like cameras or video doorbells.
- What is your typical process for working with a new customer?
First, we schedule an on-site visit to understand the layout and discuss goals. Then we prepare a clear proposal with equipment specs and pricing. After approval, we schedule installation, program all devices, and give a full walkthrough so the client knows how to use every feature.
- What education and/or training do you have that relates to your work?
I have professional training in security camera installation, alarm systems, access control, and audio/video integration. I also stay up to date with manufacturer certifications (Uniview, Ring, TruAudio, VSSL) and regularly attend workshops on new technologies.