FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Lukky Solutions and SKS Products Limited, we believe in transparent and value-driven pricing. No hidden fees – what we quote is what you pay. Customized packages – pricing is tailored to your project’s size, scope, and goals, so you only pay for what you need. Volume & long-term discounts – clients with ongoing services, bulk product orders, or retainer agreements qualify for special savings. Free consultations & estimates – we provide clear proposals before any work begins, ensuring there are no surprises. Our goal is to maintain competitive pricing while upholding the premium quality and reliable service both brands are known for.
- What is your typical process for working with a new customer?
Our Typical Process for New Customers Discovery & Consultation We begin with a complimentary consultation to gain a deeper understanding of your business, goals, and challenges. This helps us identify your needs—whether it’s a digital strategy, product sourcing, or a full end-to-end solution. Needs Assessment & Proposal After gathering details, we prepare a tailored proposal with clear timelines, deliverables, and pricing so you know exactly what to expect. Planning & Strategy Once approved, we develop a detailed action plan. Lukky Solutions focuses on creative strategies (branding, design, marketing), while SKS Products outlines production and logistics steps. Execution Our teams get to work—building your digital presence, sourcing or manufacturing products, and managing all operational details with regular progress updates. Review & Feedback We share drafts, prototypes, or product samples for your review and make any necessary refinements to ensure everything meets your standards. Launch & Delivery Whether it’s a website, marketing campaign, or product shipment, we handle the rollout and ensure everything goes live or reaches market smoothly. Ongoing Support After launch, we provide maintenance, analytics, and optional long-term support to keep your business growing.
- What education and/or training do you have that relates to your work?
Our team brings together a diverse mix of formal education, professional certifications, and hands-on industry experience to deliver exceptional results. Design & Marketing Expertise – Members of the Lukky Solutions creative team hold degrees in Graphic Design, Digital Marketing, Computer Science, and Communications, backed by certifications in Adobe Creative Suite, Google Analytics, and SEO strategy. This ensures our digital work meets the highest creative and technical standards. Business & Operations Knowledge – The leadership at SKS Products Limited includes professionals trained in Business Administration, Supply Chain Management, and International Trade, with ongoing training in quality control and logistics management to guarantee reliable product sourcing and distribution. Continuous Learning – Both teams stay current through workshops, software training, and industry conferences, keeping skills sharp and strategies aligned with the latest market trends. This combination of academic grounding and real-world expertise allows us to bridge digital innovation with efficient product delivery—giving our clients confidence that every project is managed by knowledgeable, well-trained professionals.