FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and transparent. It’s based on the amount of space your items take up, the type of materials being removed, and the time and labor involved. I provide upfront estimates with no hidden fees, and I always confirm the price before starting the job. My goal is to offer fair, competitive rates while delivering reliable, high-quality service.
- What is your typical process for working with a new customer?
My typical process starts with a quick phone call or message where the customer explains what they need removed. I ask a few questions and, if needed, request photos so I can give an accurate estimate. We then schedule a convenient time for the job. On the scheduled day, I arrive on time, review the items with the customer, and confirm pricing before starting. Once approved, I work efficiently and safely to remove everything. After the job is complete, I do a final walkthrough with the customer to make sure they’re satisfied before payment.
- What education and/or training do you have that relates to your work?
While I don’t have formal classroom training specifically in junk removal, I’ve gained hands-on experience through years of physical work, customer service, and on-the-job learning. I’ve learned proper lifting techniques, safe disposal methods, time management, and how to work efficiently while protecting my customers’ property. I also stay informed about local disposal and recycling guidelines to make sure everything is handled responsibly.