Ideal IT Group

When you hire Ideal IT Group, you work directly with the technician — not a rotating team, not a subcontractor, and not a call center. My name is Mike, and I’ve been working in IT for over 16 years. I’ve supported law firms, medical practices, government offices, schools, small businesses, and hundreds of residential clients across Connecticut. I bring that same business-grade knowledge into every home and office I step into. For homeowners, that means more than just “fixing the problem.” It means diagnosing root causes, protecting your data, and making sure your system is stable long after I leave. Whether it’s a slow computer, malware infection, SSD upgrade, WiFi issues, printer setup, or email problems, I handle it efficiently and correctly — without cutting corners. For small businesses, it means you’re getting someone who understands real infrastructure. I configure and manage firewalls, deploy endpoint detection and response (EDR) solutions, secure Microsoft 365 environments, set up domain email properly, implement backups, and design secure office networks. This isn’t consumer-level tech support. It’s professional IT tailored for smaller organizations that need serious protection without enterprise bloat. Many residential tech services can’t handle business security. And many IT firms won’t touch smaller offices. Ideal IT Group sits in the middle — capable enough for professional environments, accessible enough for homeowners. Clients choose me because: • They want direct communication with the person doing the work • They value experience over guesswork • They care about data security and long-term stability • They prefer a local Connecticut technician they can trust Whether you need a one-time repair at home or ongoing protection for your office, you’ll get professional, straightforward service designed to solve the issue — and prevent the next one.