FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the details of your move, including the pickup and delivery locations, size of the move, services requested, and timing. We focus on providing clear, competitive long-distance moving estimates with no unnecessary surprises. We’ll explain the pricing structure upfront and review the details of your move before you make a decision.
- What is your typical process for working with a new customer?
We start by learning the details of your move, including your pickup location, destination, move date, and the items being transported. From there, our team prepares an estimate and walks you through the moving process. Once your move is scheduled, we stay in communication with you through pickup, transportation, and delivery so you always know what to expect.
- What education and/or training do you have that relates to your work?
Our team has extensive experience coordinating full-service interstate and long-distance moves throughout the United States. Our staff is trained in moving logistics, customer service, estimating, scheduling, and the requirements involved in coordinating moves across state lines.