FAQs
- What is your typical process for working with a new customer?
We start with a call or video chat, get pictures of your space, make sure your site is prepped, and plan install according to when the unit arrives. If you need guidance on buying a unit that will last a long time and have smooth install, we do a complimentary consultation to help you decide.
- What education and/or training do you have that relates to your work?
Electrical Engineer + Project Manager + Many trips to suppliers in Europe + 100's of sauna and bathhouse visits
- How did you get started doing this type of work?
Our team is hooked on contrast therapy (heat + cold). For the most part, the buying and install experience sucks. We are here to make it great for our clients.