BirdDog Design & Build
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About
At BirdDog Design & Build, craftsmanship isn’t an upgrade, it’s the standard. We pair thoughtful design, detailed planning, and skilled execution to create spaces that are built with intention, finished with precision, and made to stand the test of time.
Overview
Serves Middle River, MD
Background checked
6 employees
7 years in business
Business hours
SunClosedMon7:00 am - 4:00 pm
Payment methods
This pro accepts payments via Check, Credit card, Stripe, and Venmo.
Services offered
General Contracting
Reviews
Very good 4.6
16 reviews
5
88%
4
0%
3
0%
2
6%
1
6%
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Jordan T.
Aug 17, 2023
From Google
We have hired BirdDog Designs for multiple projects in our 1960s fixer upper. First, they renovated our master bathroom. They completely gutted the bathroom and moved walls and plumbing to create a more functional space for us. They installed new dry wall, tiled our shower and bathroom floor, and set a new toilet and vanity. We were so happy with our new bathroom that we hired them to completely renovate our kitchen. They completely gutted the original kitchen and removed a load bearing wall, which was replace with an LVL beam. They re-routed multiple HVAC ducts and ran new electrical for our appliances. They installed brand new cabinets, counters, and appliances. We absolutely love our new kitchen! Nick and the BirdDog team communicate well, they are punctual, and very professional. They offer a quality product at an affordable price. We cant wait to work with them on our next project.
Ryan S.
Aug 31, 2023
From Google
There are good contractors out thereand then theres Nick Serbeck and Bird Dog Designs, who honestly feel like theyre in a league of their own when it comes to their integrity, the quality of their work, and how they treat their clients. My wife and I had a horrifying HVAC contractor experience last year. One that left us deeply distrustful about letting another contractor into our home, after the first one promised a 2-week job and took 6 months (we have a toddler and lived without furniture for four of those months), over-charged us, lied to us, and did shoddy work (which we are still getting fixed, and some of which Nick fixed). Nick and his crew were a corrective experience from the start. Its clear that Nick is an artist and takes a lot of pride in his craft and building/keeping trust with people. He had creative ideas for how to design our new kitchen. He worked within our budget and found us ways to save. He was communicative, honest, and caring in all of our interactions. He estimated a 3-week job (we initially scoffed at this) and delivered in 22 days. Nick is truly in a different class when it comes to contractors. His crews attention to detail was phenomenal (see photo of the sliver of backsplash tile they cut to fit under our cabinet, when most contractors would have likely filled the gap with grout). It was such a pleasure to work with Nick and his guys that we ended up adding some small projects to the job, including having them build a new firewood shed and a new composite/trex patio. We have the kitchen and outdoor space of our dreams and Nick has customers for life.
Tina B.
Sep 24, 2023
From Google
Unfortunately, my shed with carports was not constructed properly. The carport is sagging so standing water sits on the roof. Nick has yet to return any calls and emails. I have had a number of qualified contractors evaluate the construction failure.It is clearly the faught of the builder, BirdDog Designs. The shed was also constructed without adequate ventilation. Again I have reached out to Nick but he has not returned one call or email. I really thought Nick was an honorable man. I hired him because of his veteran status but this was really disappointing, let alone costly.Response to "Birddog Team":I am beyond disappointed that you do not warranty construction failures beyond a year. I have hired many contractors for my business and have rarely had such poorly constructed work not be addressed by the contractor. A structure that big, that expensive, should NEVER fail in a matter of a few years. As you can see from the pictures, the plywood is rotting. Water sits on the roof. The roof is no longer safe to walk on the clear leaves, it. It sags when you walk on it. This is clearly sub-standard work.Regarding passing an inspection: As you know in the business, building inspections are very subjective. I have seen a sorts of work pass that was unacceptable and acceptable work not pass. It is not a consistent measure of workmanship.The venting issue is also a concern. I would never agree to not properly vent the space. I do wish you returned my many calls and emails regarding this construction failure. The shed was not installed correctly. That is the problem. Blaming it on wood that is a few years old which is under cover is a poor excuse.I am simply requesting that you repair the issues that are causing my roof to sag and deteriorate.
BirdDog Design & Build's reply
Dear Tina,
Thank you for taking the time to share your feedback. We appreciate all feedback, as it helps us improve our services.
We would like to address the concerns you mentioned in your review. After carefully reviewing our records, the shed in question was permitted and inspected by Baltimore county with passing final. You contacted us nearly 3 years after the shed was built and accused us of not building the shed right. We refute that, and we do regret that an exposed pressure treated 2x6 has sagged on your project, to no fault of our own. This is the natural nature of wood products. Again, this was installed over 3 years ago, well outside of a 1 year material defect warranty. I do remember taking your initial call, and asking you to send some photos to which I believe it took you around another month to do so. I do apologize that you feel we should warranty this forever. Our warranty is and has always been, 1 year on labor and material defects, with provisions that any damage must be reported immediately, subsequent damage from failure to notify us won’t be warrantied. You said it was like this “since the day we built it” but we weren’t notified for 3 years, and our evidence shows otherwise. Furthermore, my record shows that you had plans to turn this in to a possible “guest suite” for your in laws and so the decision not to add vents was made. We take customer satisfaction seriously and strive to provide accurate information and excellent service. If there was a misunderstanding or mistake, we apologize for any inconvenience caused.
If we can be of further assistance, please don’t hesitate to call our office @ 410 881 9010
During business hours M-F 730-430pm
Best regards,
Birddog Team
Tina L.
May 17, 2024
From Google
This construction failure was never addressed (see below). Birddog said it was out of warranty even though it was just over 3 years old. I think it is reasonable to expect a roof and the plywood under the shingles not to rot just over three years. Birddog offered nothing. Not an offer to remedy the failing lean-to, not any funds to help offset the demo and construction of the lean-to plywood and roof. This was a big financial hit to my family and I am so disappointed. I have been in the real estate biz for 23 years. I really trusted the owner/contractor and always want to employee veterans. Consider asking for longer warranties than 3 years because you are on your own after that. Nick may state that 3 years is some standard but I know enough contractors that simply would have done the right thing. Even splitting the cost would have been helpful. :(Unfortunately, my shed with carports was not constructed properly. The carport is sagging so standing water sits on the roof. Nick has yet to return any calls and emails. I have had a number of qualified contractors evaluate the construction failure.It is clearly the faught of the builder, BirdDog Designs. The shed was also constructed without adequate ventilation. Again I have reached out to Nick but he has not returned one call or email. I really thought Nick was an honorable man. I hired him because of his veteran status but this was really disappointing, let alone costly.Response to "Birddog Team":I am beyond disappointed that you do not warranty construction failures beyond a year. I have hired many contractors for my business and have rarely had such poorly constructed work not be addressed by the contractor. A structure that big, that expensive, should NEVER fail in a matter of a few years. As you can see from the pictures, the plywood is rotting. Water sits on the roof. The roof is no longer safe to walk on the clear leaves, it. It sags when you walk on it. This is clearly sub-standard work.Regarding passing an inspection: As you know in the business, building inspections are very subjective. I have seen a sorts of work pass that was unacceptable and acceptable work not pass. It is not a consistent measure of workmanship.The venting issue is also a concern. I would never agree to not properly vent the space. I do wish you returned my many calls and emails regarding this construction failure. The shed was not installed correctly. That is the problem. Blaming it on wood that is a few years old which is under cover is a poor excuse.
Summer F.
Jun 20, 2024
From Google
Hard workers and really nice people!
Credentials
Background Check
Nicholas Serbeck