Swift Brothers Plumbing, Heating & Air

Name: Swift Brothers Plumbing, Heating & Air
Address: Rock Hill, SC, 29730
Rating: 4.88

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About

At Swift Brothers, we’ve been taking care of homes and businesses in North and South Carolina since 1983. Our local Rock Hill team provides trusted heating, cooling, and plumbing service from Greenville, SC to Charlotte, NC. We believe good service should be simple: show up when we say we will, communicate clearly, provide honest recommendations, and do the job right. Our licensed and insured technicians bring decades of experience and genuine care to every home we visit, taking care of your HVAC and plumbing needs swiftly so you can get back to what matters most to you.

Overview

Serves Rock Hill, SC

Background checked

15 employees

43 years in business

Business hours

This pro hasn't listed their business hours.

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This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Facebook

Services offered

HVAC Services

Projects and media

Reviews

Excellent 4.9

100 reviews

5

95%

4

2%

3

1%

2

0%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Terry A.

Dec 18, 2022

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From Google

I built a house and looked for the best company, found out that was Comfort Zone. I wanted an upgrade so I talked to owner Jason Whitesell who recommended a system that would save me money and pay me back for what I paid. It did.This Sunday, 3 years after installation, a cold day with freezing temps in the forecast my unit shut down. I called Comfort Zone and got a call within a few minutes that the repair guy was going to be here in 40 minutes, and he was! Less than 10 minutes later Jason Whitesell the owner himself was at the door. They diagnosed the problem as being the digital thermostat and will return the next day to install a new one. A compointant they have no control over. They didn't make the darn thing! But wait, do I have to freeze to death No problem, Mr. Whitesell went to his truck and returned with a new heater still in the box. He set it up where I wanted it and it headed the room aided by my ceiling fan in a matter of minutes. They then worked on my gas fireplace unit & found the instructions and remote I had searched for for 3 years. Who knew they were underneath the unit behind a grill looked to be welded. Jason did I guess, he found it. They fired it up within minutes and I have just had to turn it off for awhile due to breaking into a sweat. Would I hire them all over again, If I need something, they are my go to HVAC Company. Trustworthy, professional and hometown people that will be there and fast because they are your neighbors. Those big out of town guys may or may not be around when you need them. And the ones that promise you this and that usually don't keep their promises. Why not just do what Comfort Zone does and tell you what they are going to do and for how much and do what they say.There's no better recommendation than someone hiring a company after they have proformed work many times before. Installation, maintenance, repair, & now another installation. You won't only have a dependable HVAC Company but good friends that will care about you and your needs.Terry AllenSharon, SC.

Ashley

Jul 14, 2023

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From Google

Id give 10 stars if I could.

Candice W.

Nov 16, 2023

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From Google

Brent was excellent and the price was reasonable

Russ H.

Apr 5, 2024

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From Google

Elizabeth W.

Aug 23, 2025

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From Google

We had our AC unit installed in 2023. In 2024 they came out to inspect it and clean it. They said it was free because we had the new unit put in, in 2023. This year, 2025 we called them back to inspect it and clean the unit because we noticed it wasn't cooling as well. I was told the fee would be $89 to look at the unit, not to do anything else.They came out and said it needed to be chemically cleaned and the charge would be $300. No way our unit was cleaned by them in 2024 with the way it looked. We did not check behind their work in 2024 and should have.Total charge was $389. I called to ask if I could get the $89 service charge waived and they told me no. Most companies waive this fee.If you hire this company, make sure you check their work. Also note they won't give that service charge back.We plan to use someone else moving forward.

Swift Brothers Plumbing, Heating & Air's reply

Hi Elizabeth! We are really sorry to hear about your experience. Someone from our team will be reaching out to you to discuss this matter directly. Your feedback is important to us and we appreciate the opportunity to make it right.

Credentials

Background Check

Samuel Stanley

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing with no surprises. We’ll explain our findings and your options before work begins so you can make the right decision for your home and budget. We also offer financing options for qualifying repairs and system replacements.
What is your typical process for working with a new customer?
It starts with listening. We’ll learn what’s going on, thoroughly evaluate the issue, and explain what we find in plain language. From there, we’ll walk you through your options, answer your questions, and get to work once you’re comfortable moving forward.
What education and/or training do you have that relates to your work?
Our licensed and insured HVAC and plumbing professionals are trained to properly diagnose, repair, maintain, and install the systems that keep your home comfortable and running smoothly. Our team brings decades of experience to the job while staying current on today’s equipment, technology, and best practices.