Seraph Technology Solutions

Name: Seraph Technology Solutions
Address: Chicago, IL, 60640

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About

Customers should hire Seraph Technology Solutions because we combine enterprise-level IT expertise with the responsiveness, flexibility, and personal attention of a trusted technology partner. With more than 16 years in business and decades of hands-on technology experience, we help small and midsized organizations take advantage of the same secure, reliable, and scalable technology solutions used by much larger enterprises. Our experience spans Microsoft 365, Azure, Entra ID, Intune, SharePoint, Teams, cybersecurity, cloud migrations, networking, endpoint management, help desk services, and overall IT infrastructure. We have successfully supported organizations across healthcare, professional services, nonprofit, retail, and other industries and have performed hundreds of cloud and technology migrations involving Microsoft 365, Google Workspace, email, data, devices, and business systems. What makes Seraph different is that we do more than simply fix technology problems. We take the time to understand our clients' businesses, identify risks and opportunities, and recommend solutions that make sense operationally and financially. Because we are vendor- and technology-agnostic, our recommendations are based on what is best for the customer—not on selling a particular product. Our clients receive experienced, hands-on support without the overhead of building a large internal IT department. Whether a company needs ongoing managed IT services, cybersecurity improvements, cloud migration assistance, Microsoft 365 administration, project support, or help solving an urgent technology issue, Seraph Technology Solutions brings the experience, professionalism, and accountability needed to get the job done correctly. Simply put, we provide enterprise expertise at a cost that makes sense for growing businesses, while treating every client's technology environment as if it were our own.

Overview

Serves Chicago, IL

Background checked

8 employees

16 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Services offered

Network & IT Infrastructure

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Reviews

Customers rated this pro highly for professionalism, value, and responsiveness.

5.0

1 review

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Andre L.

1 day ago

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Jason Proctor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Seraph Technology Solutions believes in clear, straightforward pricing so customers understand costs before work begins. Our standard consulting rate is $85 per hour for professional IT services performed during normal business hours. This does not include any materials or approved expenses required to complete the task or issue (i.e. parking, additional hardware, parts, etc.). Work requested outside our standard service window of 7:00 AM–7:00 PM Central Time, including emergency and holiday support, may be billed at an after-hours rate of $127.50 per hour. NOTE: all work (both onsite and remote) has a two-hour minimum requirement.
What education and/or training do you have that relates to your work?
Seraph Technology Solutions brings decades of hands-on IT experience along with professional Microsoft training and industry certifications. Our expertise has been developed through a combination of formal technical training, certifications, enterprise consulting experience, and years of supporting real-world business environments. Our qualifications include Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals (MS-900), and Microsoft Azure Fundamentals (AZ-900) certifications, along with extensive hands-on experience with Microsoft 365, Azure, Entra ID, Intune, SharePoint, Teams, Exchange Online, Windows Server, networking, cybersecurity, cloud migrations, and endpoint management. We have also worked in senior engineering and consulting roles supporting organizations ranging from small businesses and nonprofits to healthcare organizations and large enterprises. This experience has provided extensive training in IT infrastructure, security, cloud technologies, troubleshooting, project management, and industry best practices. Technology changes constantly, so continuing education and staying current with Microsoft cloud, cybersecurity, networking, and modern workplace technologies are an important part of how we operate at Seraph Technology Solutions.
How did you get started doing this type of work?
Seraph Technology Solutions grew out of decades of hands-on experience in IT support, systems engineering, consulting, and enterprise technology. After working in technical and consulting roles supporting organizations of all sizes, I saw that many small and midsized businesses needed the same level of technology expertise available to large enterprises—but without the cost and complexity of maintaining a large internal IT department. That led to the creation of Seraph Technology Solutions. For more than 16 years, we have helped businesses solve technology problems, improve security, move to the cloud, modernize their IT environments, and provide dependable ongoing support. What started as a passion for solving technical problems has grown into a business focused on becoming a trusted technology partner for our clients. We combine enterprise-level experience with personalized service, practical recommendations, and solutions designed around each customer's specific needs.