FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to chimneys and fireplaces, there may be various services, repairs, installations, etc., that may be needed. That's why it's best to start with a level 1 inspection. Discounted prices are available for different services in the summer time. Keep in mind during busy/peak fireplace season, which starts after Halloween, prices go up to full price.
- What is your typical process for working with a new customer?
The best way is a phone call or text detailing your needs. Sometimes a customer may know what is needed but sometimes a problem must be troubleshooted. Its a good to make a phone call or text to ask questions and/or to schedule an inspection.
- What education and/or training do you have that relates to your work?
I've been a brick/block/stone mason for over 10 years. I specialized in chimneys and fireplaces starting in 2010 and that has been my expertise ever since, although I still enjoy other masonry projects like hardscapes, retaining walls, pavements, planters, etc.