FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand how important it is to find quality cleaning services that fit your budget, especially when you’re balancing work, family, or managing a property. That’s why we offer transparent, customized pricing based on the size of your home or business, the level of cleaning needed, and how often you’d like us to visit. We always provide an upfront estimate with no hidden fees, so you know exactly what you’re paying for. We believe everyone deserves a spotless, healthy space without breaking the bank — and we’re committed to working with you to find the best plan for your needs.
- What is your typical process for working with a new customer?
We know inviting someone into your home or business can feel like a big step, so we’ve designed a process that makes you feel comfortable and confident from the start: 1️⃣ Initial Conversation: We start with a friendly call or message to understand your specific needs, answer your questions, and schedule a walkthrough if needed. 2️⃣ Customized Estimate: We provide a clear, personalized quote based on your space and the type of cleaning you require, so there are no surprises. 3️⃣ Flexible Scheduling: We work around your schedule to find the best day and time for you. 4️⃣ Professional Cleaning: Our trusted team arrives on time, fully equipped with eco-friendly products, and gets to work delivering a detailed, thorough clean. 5️⃣ Follow-up & Satisfaction: After the cleaning, we check in to ensure you’re 100% satisfied, because your peace of mind is our priority.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in advanced cleaning techniques, safety protocols, and the use of eco-friendly products to protect your health and the environment. We stay up to date through continuous education in the latest industry standards, including sanitation best practices for residential, commercial, and post-construction cleaning. We also have certifications in specialized cleaning methods, such as deep cleaning, allergen reduction, and disinfection procedures — all designed to give you peace of mind knowing your space is truly clean and safe.