FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Comparing the cost-per-watt seems like an easy way to compare prices from different companies, but there are other factors that can significantly impact the actual cost of the solar panel system over the course of its life. When comparing quotes from different companies, don’t just compare prices. While it is a significant factor for your decision, it’s hard to judge each quote in an apples-to-apples type of comparison. The differences between the installation contractor, the size of the system, and the quality of the solar equipment can vary. Solar Equipment Quality & Price Always look at the numbers. You want the highest-performing modules and inverters you can get at a fair price. If the price is very low, be careful. Quality work and equipment is not cheap. Solar companies that give low quotes will usually not be in business long enough to honor warranties or guarantees. You also have to consider that the equipment might not be the quality you want for your home. If the price is too high, simply ask and find out why. It is easy to tell if it is justified or just price gouging. Module and PTC ratings are very important. You want to get modules with the highest PTC ratings and inverters with the highest peak performance and efficiency ratings. You also want equipment from top-name manufacturers who will honor warranties or find ones that have insurance-backed warranties. Option One Solar only uses the world’s highest-performing modules and inverters, with power optimizers that outperform the competition by up to 25%.
- What is your typical process for working with a new customer?
For detail of the installation process, you can refer to our website.
- What education and/or training do you have that relates to your work?
All Option One Solar technicians are licensed, background checked and fully licensed. You can search our license number for verification: CSLB#985340