FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is so very different. At times I am able to charge by the hour and other times it's more appropriate to charge by the job. I always provide an estimate prior to start, and regularly communicate closely with clients so we are always on the same page regarding fees.
- What is your typical process for working with a new customer?
We talk - either in person or on the phone. Depending on the project, we may need to have several meetings before I get started. It's important that I get to know your specific needs and requirements before beginning work. I check in regularly on larger projects, and am always open to constructive feedback.
- What education and/or training do you have that relates to your work?
I have a background in sales and marketing. I was trained in layout and design before computers, as well as when they were just beginning to be used for design purposes. My experience working in this field for over 30 years has been my very best training.