FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is typically more affordable than the larger big box garage door contractor with large overhead. I prefer to keep my business small and deal personally with my customer directly. I'm able to offer senior and veteran discounts as well.
- What is your typical process for working with a new customer?
The typical process is a phone call/text to identify the issues. Set appointment for a free service call to see the problems in person to provide a fair and correct estimate and scope of work.
- What education and/or training do you have that relates to your work?
I will explain the normal operations of you garage door system and provide a clearly explain and the best course of action. I will provide an affordable solution and not push for any up sell.