FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work with customers on 1 of 2 pricing models: hourly ($50/hr/employee) or by time and materials (T&M). I like to meet with clients before the work begins to scope out the length of time needed as well as provide an estimate of materials. This meeting also helps me to understand clients' budget and goals for their projects. While I don't typically offer discounts, I do not charge for the hours spent commuting to the job, or hours spent buying materials needed to complete the work.
- What is your typical process for working with a new customer?
I prefer to visit the work site before the job begins to assess the work and ensure that we are prepared with tools and materials the first day. I understand that each job is unique and for that reason I need to see the space and layout rather than pictures or verbal description. I prefer to meet face to face before the work begins. I understand that you are allowing a new person into your home and I want you to feel as comfortable as possible and make sure that I understand your needs and expectations.
- What education and/or training do you have that relates to your work?
All of my training and expertise in construction comes from experience. I have worked with and collaborated with a licensed contractor for the past 3 years and understand California building codes and safety requirements. Additionally, I have over 10 years experience overseeing major renovations and remodels for corporations in San Francisco.