FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost of comprehensive HVAC services can vary significantly based on factors like the type of system, the size of the property, and specific service needs. Here’s a rough breakdown: 1. Installations: Central Air Conditioning Systems: $3,000 to $7,000+ Furnaces: $2,500 to $5,500+ Heat Pumps: $4,000 to $10,000+ 2. Repairs: Minor Repairs (e.g., thermostat, minor leaks): $100 to $500 Major Repairs (e.g., compressor replacement): $500 to $1,500+ 3. Regular Maintenance: Annual Maintenance Plans: $150 to $300 per year per unit Seasonal Tune-Ups: $75 to $200 per visit 4. Additional Services: Duct Cleaning: $300 to $500 Air Quality Solutions (e.g., air purifiers): $300 to $1,000+
- What is your typical process for working with a new customer?
Our typical process for working with a new customer includes the following steps: Initial Consultation: We start with a phone call or in-person meeting to understand your HVAC needs and discuss any specific concerns. Site Assessment: If applicable, we conduct a thorough evaluation of your property to assess the current system and identify any necessary upgrades or maintenance. Proposal: Based on our findings, we provide a detailed proposal outlining our recommended services, timelines, and costs. Scheduling: Once the proposal is approved, we work with you to schedule the service at a convenient time. Execution: Our team carries out the work with professionalism and attention to detail, keeping you informed throughout the process. Follow-Up: After the job is completed, we follow up to ensure you are satisfied with our service and to address any further questions or needs. Ongoing Support: We offer maintenance plans and are always available for any future service requirements. This process ensures a smooth and efficient experience for our customers!
- What education and/or training do you have that relates to your work?
Our team has extensive education and training that relates directly to our HVAC work, including: EPA Certification: All technicians are certified by the Environmental Protection Agency (EPA) to safely handle refrigerants and ensure compliance with regulations. VRF Training: Our technicians have specialized training in Variable Refrigerant Flow (VRF) systems, enabling them to install and maintain these advanced systems effectively. Chiller Training: We have team members trained specifically in chiller systems, providing expertise in installation, maintenance, and troubleshooting for both air-cooled and water-cooled chillers. AC Brand Expertise: Our technicians are experienced with a wide range of air conditioning brands, ensuring we can service and repair units from manufacturers like Trane, Carrier, Lennox, Goodman, and many others. Furnace Training: We also specialize in furnace installation and maintenance, with training on various models and brands to ensure optimal performance and efficiency. Continuing Education: We prioritize ongoing education and training to stay current with industry advancements, ensuring that our team is knowledgeable about the latest technologies and best practices. This combination of certifications and training allows us to deliver high-quality HVAC services across a variety of systems and brands.