FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fully customized and transparent based on project scope, flight time, deliverables (photos, 4K/8K video, 3D models, volumetric measurements), location, and urgency. We provide detailed, no-hidden-fees quotes with no travel charges within the Bay Area & Central Coast. Volume discounts and multi-project packages are available for repeat or ongoing clients. We always start with a free, no-obligation quote.
- What is your typical process for working with a new customer?
We begin with a quick consultation (phone or form) to understand your goals and site details. Within 24 hours we deliver a custom quote and proposed flight plan. Once approved, our certified pilots handle all FAA compliance, safety checks, and on-site execution. We then process the data and deliver high-quality files (photos, video, 3D models, reports) via secure link, followed by a review call if needed. The entire process is designed for speed and quality.
- What education and/or training do you have that relates to your work?
All our pilots hold current FAA Part 107 Remote Pilot Certificates and maintain recurrent training in advanced drone operations, photogrammetry, Gaussian Splatting, and 3D modeling. As former and current first responders (police and fire personnel), we also bring decades of specialized training in SWAT tactics, incident command, search & rescue, and operational security — skills that directly elevate the safety, efficiency, and tactical value of every drone mission we fly.