Jackie Movers

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Large items to move (longer than 4 feet)

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Unloading method

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About

Jackie Movers is a professional moving company serving the San Francisco Bay Area. We specialize in apartment moves, house moves, office relocations, packing services, and furniture moving. Our experienced movers handle every job with care, efficiency, and the right equipment to make your move smooth and stress-free. Customers choose Jackie Movers for our affordable rates, reliable service, and friendly professional movers who protect furniture and keep moves organized from start to finish. We provide moving services for apartments, homes, and businesses throughout the Bay Area. Affordable • Efficient • Friendly Movers

Overview

Background checked

5 employees

17 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Services offered

Type of furniture

Sofa

Armchair / recliner

Loveseat

Dining table

Projects and media

Reviews

Excellent 4.9

51 reviews

5

98%

4

0%

3

0%

2

2%

1

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Dee Z.

Aug 7, 2019

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From Google

I have to say, this was an extremely disappointing move that really shouldn't have taken longer than 2hrs, one bed from a storage unit, to Menlo Park, then a a bed from Menlo Park to San Francisco. We chose this company because they had the lowest minimum hours which was 2 hrs but they move really slow. The first thing was that they were late by half an hour, since we were the first customers of the day, they really shouldn't have been late, but it would have been nice to have an open line of communication where they tell us they would be late, called the company multiple times, a lady answered and on two occasions that my call did go through and she answered, I never had any follow up...this was unacceptable for customer service (other times, my call went straight to voicemail). We also did some of the heavy lifting ourselves before the agreed meet up time, moving the mattress and metal frame from the storage unit to the front of the storage facility where they met us to help speed up the moving process. From the storage unit, they took the long route down south then back north, they might have been avoiding toll but I would have gladly had them charge me an extra $6 to avoid the extra 25 minutes they took because of the route. TWO BEDS (nothing else, no boxes or anything else) were moved total and the move took 3.75 hrs (BASICALLY FOUR HOURS), and there was barely any traffic except at the end but that probably added an extra 10 minutes (not much). There was one guy that kept going back to the truck and tidying up the truck, not sure why I should be paying for that since its not really apart of our actual move. Again there was one bed and frame with a base. We checked in every so often to see the progress during the disassembly and assembly of the bed, the progress was slow each time we checked. Though we believe the movers worked their hardest, they were slow and inefficient, the poor communication with the office also did not help. I would not recommend using this company in the future. We were able to get a small half hour refund due to the wrong route that was taken but truly, this move shouldn't have taken so long.

Jackie Movers's reply

Michele H.

Oct 6, 2021

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From Google

Jackie Movers's reply

Marc G.

Apr 20, 2022

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From Google

Fast, professional and available on short notice.

Jackie Movers's reply

Thank you very much for your feedback, Marc. It is always a pleasure to do business with you.

baker C.

Aug 29, 2022

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From Google

I recently used Jackie Movers San Diego. I have not had the best experience with other moving companies in the past and I am always really diligent with investigating which company I should go with. Although not all their reviews were stellar, Annie who answered all of my questions and concerns put my mind at ease even though I kept calling to make sure everything was in order. From the moment they came they disassembled and wrapped everything I asked them to and made sure everything was secured in the truck. Upon arrival at my new home they helped me unpack everything and assembled all my furniture were I requested. The movers were super friendly and by far this has been my best moving experience. I had no items missing or damaged and although the price was a bit more than I expected, I feel they're worth every penny. Great job Jackie Movers!!!!

Jackie Movers's reply

Thank you for such a wonderful review!

Kcash M.

Jun 12, 2024

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From Google

efficient and fast, affordable

Jackie Movers's reply

Thank you so much for your rating! We hope to serve you again.

Credentials

Background Check

Jose Pineda Ardon

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and transparent. We offer hourly rates depending on the number of movers needed. Our service includes professional movers, moving blankets, shrink wrap, dollies, and tools to protect your furniture during the move. We also offer labor-only services for loading and unloading. Customers receive a clear estimate before the move so there are no surprises.
What is your typical process for working with a new customer?
First we confirm the pickup and delivery details, including addresses, number of items, and any stairs or elevators. We provide a clear estimate and schedule a convenient time for the move. On moving day our team arrives prepared with equipment, carefully protects the furniture, and completes the move efficiently.
What education and/or training do you have that relates to your work?
Our movers are trained in professional moving techniques including proper lifting, furniture protection, and safe loading of moving trucks. We use moving pads, shrink wrap, dollies, and professional equipment to ensure items are transported safely.