FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
Make sure the cleaner specializes in gown cleaning & preservation services and only uses museum quality preservation products that meet specifications used by leading textile conservators or major museums. Archival boxes should never be sealed shut or have a window. This can be an easy way of identifying a legitimate service. Museum conservators always recommend refolding textiles 3-5 years to prevent permanent creases. Ask if the cleaner is insured for the value of replacement. Ask for them to write down the gowns value on all copies of the invoice. If your gown is shipped away, find out which state the gown will be shipped to and check on the consumer laws in that state. When a company says it guarantees that the gown won't every age or yellow then be aware, since not even museum trained conservators can guarantee against these types of changes. One can ONLY slow the process down by providing proper storage materials such as archival papers and boxes.